Premier Dead Sea Salt by Premier - STAY AWAY FROM THESE PEOPLE THEY ARE SCAMMERS
STAY AWAY FROM THESE PEOPLE THEY ARE SCAMMERS
Any Pemier Dead Sea salt kiosks in St. Matthew's Mall
Louisville Kentucky 40222
I was at The St. Matthew's Mall when approached by one of their sales men. He asked if my long nails were fake or real. I told him they were real and thus began his scam. He showed me their nail kit and did two of my nails and while they did have a nice shine, I could've gone to a local store and bought a buffer and nail oil for $10.00 and gotten the same reults. Seeing I wasn't going for his product, he then had me wash my hands with their body/hand salts and when I rinsed my hands in the bowl there was dirt. Which he claimed to be dead skin. Admist all this he quoted a price of $106.00 for both items and that they would last 1 year. He also told me over and over that if in 30 days I wasn't satisfied with their products I could bring them all back for a full discount. When he still saw my hesitation he then offered to throw in 2 tubs of black sea mud for a person's face and body along with a large bottle of body lotion. All the while still saying if I wasn't happy I could return everything for a full refund. I went ahead and bought everything he had offered for the $106.00 he quoted and I signed a reciept for it. As I was putting bags in my car I noticed 2 sales receipts one for $106.00 and then the second one was for $349.80. I was mad and took everything right back into the mall kiosk where this guy was. I told him I wanted a full refund then and there and he went from being a smooth talker to mad and angry. He grabbed my bags and took what he though were both receipts (I had kept the one for the $349.80), in his anger he didn't realize he only had one of the receipts. He told me to wait there for him, took both bags and informed me he woulld return momentarily because he wasn't able to issue a refund. Ninety minutes still later whiile waiting, I called my bank and was informed that both charges had gone through and there hadn't been a refund issued. I was floored and I told them what had happened. They told me they had seen this type of scam happen before and to get to the bank asap. Upon arrival at the bank I was told the charges would be on hold but that I needed to fiile a police report for fraud before they would be able to return the $455.80.
I met with a police officer from St. Matthew's he listened to what I had to say and called a Detective to meet with us where upon they discovered that when I signed the original receipt for $106.00 there was another sales slip under it for the $349.80 and again I heard this was one in a long line of newer scams. This scammer in his haste to get away from me, hadn't realized he had accidently not taken the 2nd receipt. The Detective asked me what had happened and he went to the Mall immediately. Suprise, suprise the jerk who had scammed me was nowhere to be found neither was my money or my merchandise. The Detective found his phone number and tried to call him where he was hung up on numerous times. Finally, the Detective spoke with St. Matthew's Mall head of Security and they immediately spoke with a woman who was then working the kiosk. She admitted to knowing some of what had happened but she hadn't been given the whole story. She was floored when the Detective produced their receipt for $349.80 and she offered to give me and full and immediate refund if I would return the kiosk. The Detective and Officer both noticed that my total price was right under $500.00 which anything over is a felony.
I went back to Mall for a refund, the Mall Security guard was at the kiosk waiting for me and stood there while the lady gave me a full refund. She acted very nervous while giving me the refund but no greif. Later in the evening I spoke with the Detective and was informed she was so nerveous due to the fact that during her interview with the Detective she was informed her employee had a rap sheet and there were currently other open complaints about this guy and their company.
While I was lucky this time and will get my money back, it took me talking with and filing out papers with bank and filing a police report. I have learned my lesson and won't stop or be stopped by anyone who works in any kiosk at any malll in the future. As the saying goes "If something sounds to good to be true it's probably worthless".
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