Company information:PMI EducationUtahUnited Statespmieducation.comI was contacted by PMI and convinced me to sign up for the program. First they ask you about your income and if you have credit cards, how many, what’s the limit on all of them and how much balance you have. Then they use that information against you to sell their services. They sold their services and made you believe they will help 100% if you join them. After the first call a second person contacted me in regards to the first call and made it sound I was one of the few who would qualify for their services. Based on my financial information I provided with my first call they told me it would cost me $5795 to start up. I went ahead and signed up and I was promised that a coach would contact me the following day. Sure the next day a coach followed up and just gave me a brief tour about their web training site. I had already done my personal tour and then we scheduled for a next session. He told me that part of starting my business I would have to do lots of paperwork with filling my taxes and suggest part of their business partners to contact me. A week later someone from tax club contacted me and convinced me that they will do all the paperwork for my business and help me with tax cut and filling for year taxes etc. Fortunate before I agreed I decided to do research and I found a lot of consumer reports many of them where really bad news. 3 days later tax club called me and tried to sign me up by giving them $2600 plus $49.95 membership monthly fees. I declined their offer. That was the end of it and I did not get any follow up call from my assigned coach. Three weeks later I get a call from somebody else asked me if I wanted to open an online business, I was under the impression that its part of the continuing service. I told them yes and I was passed on to another representative. I was asked the same questions like the first time about my finances and me being honest enough I did tell them my actual finances and the and 2 out of my 3 credit cards where maxed out, and my 3ed card was $300 shy from maxing out as well. The guy told me that I could join their services if I give them $300 and they would finance me a total of $2000. The whole deal would cost me total of $2300. The guy who interviewed me was about to transfer me to the finance dept and I cut him short because I was tied up, and told him to call me 2 hrs later to continue the process. Before I dropped the call I asked him a question what company where you calling from and he told me PMI. I was shocked after talking to him and only to find out I was offered the same service the second time for half the price. 2hrs passed and I did not receive any call then I called the guy who I original spoke with earlier and played stupid and told me " he had no idea that I was already enrolled with their services" I then proceeded and asked him how come I was charged double before and you are offering the same service for half the price? He was quick enough to tell me that I have to talk with customer service, he purposely avoided my questions and kept on saying "I cannot help you talk with customer service.” further on I was directed to customer service and I expressed my frustration. The lady from customer service said there is not much she can do, that quality assurance department would give me a call. I asked her directly when they will give me a call she mentioned that turn around call will be 2 days. 2days went on and past and I still did not get a call. I then went on and followed up with customer service and the second rep forwarded me to some guy and I left multiple messages. My call was returned 5 hours later. the next day I called the same guy who left a message on my phone and I proceeded and asked why was I charged $5795 and I was offered the same the same services if I give them $300 and finance $2000 based on my financial situation. He tried to cover it by saying there was some sort of misunderstanding and that the programs where not the same, he kept on continuing trying to convince me that I am getting more for my money. I told him I did not believe what he was telling me and I wanted my difference back or total refund of my money. He then became defensive and argued with me over the phone that I heard wrong and there is no such. I asked him if there was such a difference in services why I wasn’t offered that option in the beginning. he responded " you did not need that option" I went ahead and asked him I want the difference from what I paid at first and he exchange words with me and told me that I cannot get my refund because I past 3 days. I expressed myself how unhappy I was with the service because I only got a total of 3 calls for my coach and I was left hanging. I did all the leg work with no follow up and asked him again I want my refund because I did not appreciate how I was treated and how I was scammed. He went on arguing that there will be no refund. I was very upset and told him there was nothing to talk about then. Today I decided to go on the website. I entered my user name and my password only to find out I can no longer access my account online. I am very very upset with PMI education, the whole experience is a nerve wreck, not only they scammed me $6000; they also block me accessing my account.
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